Refund policy

We want you to love your order. If something isn't right, we're here to help.

Return Window You have 30 days from the date of delivery to request a return. After this period, we're unable to offer a refund.

Eligibility To be eligible for a return, items must be unused, unworn, and in their original packaging with tags attached.

The following items are non-returnable: final sale items, intimates, and items marked as non-refundable at the time of purchase.

How to Initiate a Return To initiate a return, contact us via live chat on our store within your return window. Please do not ship items back without contacting us first — return destinations vary by supplier and unauthorized returns may not be accepted.

Once we confirm your return, we'll send you instructions on where to send your item.

Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds Once your return is received and confirmed, we'll process your refund to your original payment method within 5–10 business days.

Damaged or Incorrect Items If your item arrived damaged or you received the wrong product, please contact us within 48 hours of delivery with a photo of the item and your order number. We'll make it right.